Returns Policy

1. Standard and Expedited Shipping
The Sure Purity Ltd website ( utilises third party software plug-in support to generate live global shipping rates, including standard and expedited shipping.
Where applicable, these rates will include VAT, customs and any other local duty / taxes.
This software is managed by FedEx / WooCommerce and further information can be found on their respective websites.
If you require a courier service, have any special delivery requirements or have any questions regarding shipping rates please email [email protected] or call our office on +44(0)191 565 5348 for more information.

2. Handling Time
Sure Purity Ltd hold stock of the majority of products, which can despatched by the end of the next working day after an order has been received. Out of stock items will be manufactured to order and are typically shipped within 10 working days.

3. Insurance
Sure Purity Ltd does not offer a delivery insurance option. It is the buyer’s responsibility to purchase delivery insurance.

Last Edited on 2017-02-23

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